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FAQ
Frequently Asked Questions
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 1h
Where do I pick up my pre-order?
You can pick up your pre-order as soon as you get to the live event. There will be a Merchandise booth set up at all events we merchandise.
Where do you ship to?
We offer shipping to Canada and USA. International shoppers coming to North America for an event can still place their order for "Pick Up" to ensure they get their merch!
Any other questions?
Send us an email at orders@collideapparel.com and we'll be sure to get back to you promptly!
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 1h